A automation and integration for a healthcare business tackles one specific leak: reminders, recalls, referrer letters, claim follow-ups and waitlist offers are done by hand between patients, so the day gets busy and they slip. A recall never gets sent, a referrer letter goes out late, a rejected HICAPS claim is not chased, and a cancelled slot is never offered to the waitlist. Each one is admin time, lost revenue, or a patient whose care lapses, and it all depends on someone remembering. Bamco builds it around the tools you already run, so it fits your operation rather than forcing you to change how you work.
Information current as at 4 July 2026
Reminders, recalls, referrer letters, claim follow-ups and waitlist offers are done by hand between patients, so the day gets busy and they slip. A recall never gets sent, a referrer letter goes out late, a rejected HICAPS claim is not chased, and a cancelled slot is never offered to the waitlist. Each one is admin time, lost revenue, or a patient whose care lapses, and it all depends on someone remembering.
This is not a generic problem with a generic tool bolted on. It is a specific leak in a healthcare business, and the system is built to close it. You can see the full picture of where a healthcare business leaks margin on the healthcare industry page.
The automations that run the repetitive practice admin so it stops depending on memory. Targeted appointment reminders and recalls fire from your book in Cliniko or Power Diary, a cancelled slot is offered to the waitlist automatically, referrer letters and claim details flow between your practice software, HICAPS, Medicare and Xero, and rejected claims are surfaced for follow-up rather than lost. Where a tool has no clean connector we build the path that works, with error handling so nothing fails silently and patient data stays protected.
Bring us the idea you already have, or book an audit and we map where the money is leaking. Either way, you deal directly with the senior team that designs and builds it.
Week one. From week one, the manual chasing starts disappearing: reminders and recalls go out reliably, cancelled slots get offered to the waitlist, and reception stops being the single point of failure for work that should just happen.
Month three. By month three the routine admin runs itself, no-shows drop because reminders and waitlist offers actually go out, recalls are actioned, and your front desk is looking after patients rather than working through a manual to-do list.
Engagements typically start around $50k and are scoped after a systems audit, priced as a fraction of what a legacy build of the same capability would have quoted. You get a fixed-scope proposal with a real number before anything is built, and you own what we build. The point is not the price. It is that a well-built automation and integration for a healthcare business is meant to pay for itself in multiples, by plugging a leak that is costing you every week it stays open.
Whether you can name exactly what you want built, or you just know something is leaking, the next step is the same conversation.